File under 1 MB
Export again from the original at a higher JPG quality. Do not upscale a small photo to reach the size.
Careem Food Photo Requirements and Image Size
Careem publishes exact sizes for item and hero images, plus an unusual rule: a minimum file size, not a maximum. Here are the numbers, how to submit photos, and what Careem does not publish.
- Item image 1200 x 1200 px, hero image 1125 x 780 px, JPG
- Why a 1 MB minimum file size matters
- How to submit photos and how long changes take
Updated October 2026
On this page
The short version
Careem Food photo specifications as of October 2026
Specs checked against the Careem Food partner FAQs (UAE) in October 2026. Careem does not state the ratios in words. We worked them out from the sizes.
The 1 MB minimum file size
Other delivery apps usually set a maximum file size. Careem sets a minimum: 1 MB for both item and hero images.
A 1200 x 1200 JPG saved at low quality can fall under 1 MB. So export at high quality from a large original.
Check the file size before you submit. Do not upscale a small photo to reach 1 MB. It will look soft.
Careem content rules
Rejections and fixes
Careem publishes no list of rejection reasons. These fixes cover the three rules it does publish.
Wrong size or shape
Crop item photos to a square and export at 1200 x 1200. Crop the hero to 1125 x 780.
Wrong format
Save as JPG. Convert PNG or HEIC files before you submit them.
Edit a photo when it is sharp and only the light or crop is wrong. Reshoot it when it is blurry or too small to export at 1200 x 1200 without upscaling.
How to submit photos to Careem Food
Careem says it is working to make this turnaround faster.
Professional photography on Careem
One photo set, every platform
Keep a set of large originals that your restaurant owns, with space around each dish. Then you can cut a square for Careem and a landscape crop for other apps.
Selling on Deliveroo in the UAE too? Deliveroo wants landscape uploads. See the Deliveroo photo requirements, and compare every app in the delivery platform photo requirements table.
Want to test a file before you upload? Run it through the free photo requirements checker.
Sources
- Careem Food partner FAQs, UAE (item and hero sizes, 1 MB minimum, JPG, Partner Helpdesk, 7 working days, GetFlashy)undated page, checked October 2026https://www.careem.com/en-AE/food-partner-faqs/
- Careem spec graphic embedded in the FAQ (item images, min 1 MB, 1200 x 1200, JPG)checked October 2026https://upload-cdn.careem.com/Menu_19b027c0b5.png
Frequently asked questions
Careem lists item images at 1200 x 1200 pixels and hero images at 1125 x 780 pixels. Both must be JPG files of at least 1 MB.
Careem does not publish a maximum. It publishes a minimum: 1 MB for both item and hero images.
Raise a ticket through the Partner Helpdesk in the Careem Partner Dashboard. Careem says menu changes take 7 working days.
No. The Careem Food partner FAQ gives only the pixel size, the minimum file size and the format. It does not list content rules or rejection reasons.
No. Careem partnered with GetFlashy, which offers sessions at rates Careem says are at cost. GetFlashy books sessions as soon as the next day and delivers content in 48 to 72 hours.
Keep reading
Deliveroo Photo Requirements
Deliveroo hero image and item photo sizes, content rules, and rejection reasons.
Delivery Platform Photo Requirements
Photo specs for every major delivery platform, compared side by side.
GrabFood Photo Requirements
GrabFood item and banner photo sizes for each country, plus content rules.
foodpanda Photo Requirements
Official foodpanda dish and cover photo sizes, content rules, and upload steps.
Prepare a consistent set of menu photos
MenuCapture helps restaurants clean up, crop, and export existing dish photos for menu listings.
Start with your own photos