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Just Eat Photo Requirements for UK Partners

The current Just Eat UK page gives ratios but no pixel size. Its last published pixel guide, from 2024, set a 1024 x 768 minimum and said the bigger, the better. Here are both, with dates.

Dish photos 4:3 landscape, header photos 2:1
The 2024 pixel minimums next to the current rules
Content rules, rejection reasons and upload steps

Updated October 2026

On this page

The short version
Photo specifications
The header ratio change
Content rules
Rejection reasons and fixes
How to upload
Free photography
One photo set, every platform
Sources

The short version

Dish photos: 4:3 landscape, filling the frame, with no borders. Send them as large as you can. The 2024 minimum was 1024 x 768 pixels.

Header photos: 2:1 landscape. Show your best dishes and fill the space.

The usual problem: a crowded plate or a crop that is zoomed in too far. Show only the listed item, whole and centered.

Just Eat UK photo specifications as of October 2026

Requirement	Current UK page (Sep 2026)	2024 photo guide
Dish photo ratio	4:3 landscape, fill the frame, no borders	4:3
Dish photo minimum	Not stated	1024 x 768 px, and the bigger the better
Header photo ratio	2:1 landscape, no stretching or borders	3:2
Header photo minimum	Not stated	2130 x 1420 px
File size	Not stated	At least 1 MB, at most 10 MB
File format	Not stated	PNG or JPG
Time to go live	Header photos within 48 hours	Dish photos in 3 to 5 working days after quality checks

Current rules from the Just Eat UK partner info page, updated 1 September 2026. The 2024 numbers come from an archived copy of the Just Eat photography guide from September 2024. That guide is no longer online, so treat its numbers as the last ones published.

The header ratio changed from 3:2 to 2:1

The 2024 guide asked for 3:2 header photos of at least 2130 x 1420 pixels.

The current page, updated in September 2026, asks for 2:1 landscape headers. It gives no pixel size.

Use 2:1 now. Fill the space and show your popular dishes. Text is allowed if it is legible, simple and not distracting.

Just Eat content rules

Current UK page

Use a good camera. Make sure the photo is well lit and in focus.
Make the food look fresh and ready, prepared as served, in its takeaway container or on a plate.
Use photos you own.
Do not include people or hands.
Do not stretch or rotate the image.
Show the product exactly as it is served or sold.
Fill the frame at 4:3 landscape, with no borders.
Do not put text over the dish or item.
Keep logos to a minimum.

Extra advice from the 2024 guide

Put the dish in the center, in natural daylight, on a clear background that stays the same across all photos.
Do not overcrowd the plate. Prepare only the listed portion, in the smallest size.
Shoot flat food from directly above, drinks and burgers straight on, and other dishes at 45 degrees.
Name each file with the exact menu item name, with no spaces or special characters.

The Just Eat Ireland page adds one more rule: do not use AI-generated images.

Rejection reasons and fixes

The 2024 guide said Just Eat emails you when it rejects a photo. You then retake and upload it again. These are the problems it named.

Messy or crowded header

The 2024 guide said messy, crowded header photos with poor lighting are rejected automatically. Use a clean surface and good light.

Zoomed in too far

Pull back so the whole dish shows. Keep a small margin inside the 4:3 frame.

Extra items in the photo

Show only the listed item. Move sides and drinks out of the frame unless they come with it.

Plate too big for the frame

Use a plate that fits the 4:3 frame, so the food fills the photo.

People or hands

Crop them out. If the crop cuts into the dish, take a new photo of the food alone.

Text over the dish

Remove captions, prices and badges. Keep that information in the menu fields.

Edit a photo when it is sharp and only the light or crop is wrong. Reshoot it when the plate is crowded, the photo is blurry, or the dish does not fill a 4:3 frame.

How to upload photos to Just Eat

Dish photos

In Partner Hub, click Management.
Click Menu/Items.
Find the item.
Upload the photo.

Header photos

In Partner Hub, click Marketing.
Open Customise Storefront.
Set one main header. You can schedule up to 10 more.
Headers go live within 48 hours.

Free photography on Just Eat

Just Eat UK once ran a free professional photo service. An archived page from 2017 describes a visit of about 3 to 3.5 hours for 10 photos.

We found no current free photoshoot offer on the UK partner pages.

One photo set, every platform

Keep a set of large landscape originals that your restaurant owns. Crop a fresh copy for each app instead of reusing one export everywhere.

Selling on Deliveroo too? Deliveroo crops item photos to a square. See the Deliveroo photo requirements, and compare every app in the delivery platform photo requirements table.

Want to test a file before you upload? Run it through the free photo requirements checker.

Sources

Just Eat UK partner info: photos on your menu (4:3 dish ratio, 2:1 header, content rules, upload path, 48 hours, 10 scheduled headers)updated 1 September 2026https://partnerinfo.just-eat.co.uk/en/your-business/photos-on-menu
Archived Just Eat partner photography guide (1024 x 768 minimum, header 3:2 at 2130 x 1420, 1 to 10 MB, PNG or JPG, 3 to 5 working days)9 September 2024https://web.archive.org/web/20240909144516/https://partner.just-eat.co.uk/photo-uploader
Just Eat Ireland partner info: dish photography (no AI-generated images)checked October 2026https://partnerinfo.just-eat.ie/en/your-business/bring-in-more-orders-with-dish-photography
Archived Just Eat free photography service page (about 3 to 3.5 hours, 10 photos)2 August 2017https://web.archive.org/web/20170802024337/https://partnercentrecdn.just-eat.co.uk/uk/photoservice/app/index.html

Frequently asked questions

The current Just Eat UK page gives a ratio, not a pixel size: 4:3 landscape for dish photos. The last published pixel guide, archived in September 2024, set a minimum of 1024 x 768 pixels and said the bigger, the better.

The current UK page, updated in September 2026, asks for a 2:1 landscape header with no stretching or borders. The 2024 guide asked for 3:2 at a minimum of 2130 x 1420 pixels. Use 2:1 now.

Not over the dish or item. Header photos may include text if it is legible, simple and not distracting.

You can set one main header and schedule up to 10 more.

Header photos go live within 48 hours of confirmation, according to the current page. The 2024 guide said dish photos appear in 3 to 5 working days after they pass quality checks.

The Just Eat Ireland page says to use real photos you own and not to use AI-generated images. The UK page asks for photos you own that show the product exactly as it is served.

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Prepare a consistent set of menu photos

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